Boycott Liverpool

Boycott Leicester

Covid-19 information and updates

Representing individual members: an introduction to casework, 16,23,30, November & 7, December 2021, Online, Midlands region

This is a course for reps who are new to representing individual members or those who are considering becoming more involved in the direct representation of members.

Course meeting dates: 16th, 23rd, 30th Nov & 7th Dec 2021

Course meeting times: Some trade union education teams will hold their course meetings across the whole day i.e. 9:30 a.m. to 4:00 p.m. Others will hold their meetings from 10:30 a.m. to 12:30 p.m. with an hour wash up session from 3:00 p.m. to 4 p.m. Your course tutor will advise nearer the time. Please see para below regarding facility time for the whole day.

Total duration: 20 to 25 hours including course meetings

Delivery method: Online & course meetings via Zoom or teams 

Please ensure you can attend the entire course prior to submitting your application form. Please further ensure you have secured time off from your employer to attend

 We ask that you take your facility time on the same day as your course meeting. This will allow you to complete the course activities, and to contact the tutor/attend the course debrief where offered. If the course tutor is expecting you to be available for the whole day (9:30 to 4:00) then please ensure you can commit to this.

Online courses are no different to face to face courses in terms of time off for training. Time of for training is a right and one which should be exercised as part of normal industrial relations. For more info please see 

UCU courses are funded via members' contributions and public funding. When you apply for a course we will assume that are making a commitment to attend the course as advertised, and have secured time off from your employer. Please contact your branch/region if you are having problems securing time off. 

This course will look at: 

  • UCU legal support scheme 
  • the role of the rep
  • effective communication with members seeking advice and representation
  • sources of support and information for members seeking representation
  • the importance of using individual cases for collective organisation and describe the circumstances and ways in which this can be done
  • how to develop a collaborative approach with the member and manage their expectations
  • confidentiality and conflicts of interest
  • your own rights and take care of your own well being when handling personal cases
  • how your institution/employers policies and procedures relate to individual representation
  • systems for dealing with individual casework in your branch
  • online communication with members and issues the pandemic has raised

Disclaimer - Please be aware: You may be asked to register with the delivering college in which your trade union tutor is employed. Where colleges are drawing down funding for delivery you will be ask for your passport or equivalent identification details to register. This is a demand of the college who are following government requirements in order to satisfy public funding criteria. This is not a requirement UCU want to see and we are lobbying for change. However, as it stands, if you do not register with the college, you place will not be fundable.  

Your email address will be sent to the TUC on whose learning platform the course is situated. They will send you the course link where you will find your introductory activities and initially meet your course tutor. 

Please enter your membership number on the application form below - It help the course administrator find your details more easily and is an enormous help. Thank-you 

Before you complete this form, please see above for information on college registration and identification that may be required.