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Universities' high scores in National Student Survey are thanks to goodwill of staff, says UCU

3 July 2019 | last updated: 5 July 2019

Responding to the latest findings of the National Student Survey, which show that overall student satisfaction with course quality has risen since 2018, UCU's acting general secretary, Paul Cottrell, said:

'While the National Student Survey has many flaws, the findings do clearly show that staff are continuing to deliver for students in higher education across the UK.

'However, the reality is that much of this success is built on the goodwill of staff who are increasingly fed up with repeated attacks on their pay and pensions, as well as a failure to address the endemic job insecurity which plagues the sector.

'Staff will be balloting in the autumn for strike action over pay and pensions. If universities want to avoid serious disruption later this year, they need to work with us to urgently address members' concerns.'